CreatingtheLogisticsVisionNowadays,mostcompaniesarefamiliarwiththeideaof"missionstatement"asanexpressionofsettingavisionforthebusiness.Themissionstatementseekstodefinethepur-poseofthebusiness,itsboundariesanditsaspirations.Itisnowcommonfororganizationstohavesuchstatementforthebusinessasawholeandforkeyconstituentcomponents.Whatsomecompanieshavefoundisthattherecanbesignificantbenefitstodefiningthelo-gisticsvisionofthefirm.Thepurposeofthelogisticsvisionstatementistogiveaclearindicationwhichbusinessintendstobuildapositionofadvantagethroughclosercustomerrelationship.Suchstate-mentisnevereasytoconstruct.Thereisalwaysthedangerthattheywillpublishtheener-geticandencouragingdeclarationthatgiveeveryoneawarmfeelingbutprovidenoguidelineforaction.Ideallythelogisticsvisionshouldbebuiltaroundthesimpleissueof"Howdoweintendtouselogisticsandsupplychainmanagementtocreatevalueforourcustomers?"Torealizethisideawillnecessitateadetailedunderstandingofhowcustomervalueiscreatedanddeliv-eredinthemarketinwhichthebusinesscompetes.Valuechainanalysiswillbeafundamen-talelementinthisinvestigationaswillthedefinitionofthecorecompetenciesandcapabilitiesoftheorganization.Askingthequestion"Whatactivitiesdoweexcelin?"and"Whatisitthatdifferentiatesusfromourcompetitors?"isthestartingpointforcreatingthelogisticsvisionstatement.Earlier,itwassuggestedthatthethreewords"Better,Faster,Cheaper"summarizesthewaysinwhichlogisticsvisionstatementcanprovidevalueforcustomers.Thecriterionforgoodlogisticsvisionstatementisthatitshouldprovidetheroadmapforhowthesethreegoalsaretobeachieved．Questions:
How should a logistics vision statement add value to its customers？（）
A.To provide cheaper services.
B.To provide more choices for transportations.
C.To communicate better with customers.
D.To provide better,more cost-effective and punctual services.

A.Themissionstatementseekstodefinethepur-poseofthebusiness,itsboundariesanditsaspirations.Itisnowcommonfororganizationstohavesuchstatementforthebusinessasawholeandforkeyconstituentcomponents.Whatsomecompanieshavefoundisthattherecanbesignificantbenefitstodefiningthelo-gisticsvisionofthefirm.Thepurposeofthelogisticsvisionstatementistogiveaclearindicationwhichbusinessintendstobuildapositionofadvantagethroughclosercustomerrelationship.Suchstate-mentisnevereasytoconstruct.Thereisalwaysthedangerthattheywillpublishtheener-geticandencouragingdeclarationthatgiveeveryoneawarmfeelingbutprovidenoguidelineforaction.Ideallythelogisticsvisionshouldbebuiltaroundthesimpleissueof"Howdoweintendtouselogisticsandsupplychainmanagementtocreatevalueforourcustomers?"Torealizethisideawillnecessitateadetailedunderstandingofhowcustomervalueiscreatedanddeliv-eredinthemarketinwhichthebusinesscompetes.Valuechainanalysiswillbeafundamen-talelementinthisinvestigationaswillthedefinitionofthecorecompetenciesandcapabilitiesoftheorganization.Askingthequestion"Whatactivitiesdoweexcelin?"and"Whatisitthatdifferentiatesusfromourcompetitors?"isthestartingpointforcreatingthelogisticsvisionstatement.Earlier,itwassuggestedthatthethreewords"Better,Faster,Cheaper"summarizesthewaysinwhichlogisticsvisionstatementcanprovidevalueforcustomers.Thecriterionforgoodlogisticsvisionstatementisthatitshouldprovidetheroadmapforhowthesethreegoalsaretobeachieved．Questions:
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